Terms of Service


With effect from January 01, 2011

TheCreatology, founded in January, 2011 by Akshay Khurana, is a web development company serving small to medium businesses which require web solutions. This document is in regards to the clarification of the obligations and expectations in between the company and the client for maintaining mutuality and healthy business relationships over the time, thereby keeping both parties in a professional atmosphere and securing the interests involved by both.

Services Offered

TheCreatology offers design and development services for web applications. The designs incorporate the use of an open source Content Management System – WordPress for the static or dynamic website design & development. The products adhere to reflect latest technical standards and quality.

As website development involves a lot of planning and direction, please ensure that your web hosting supports PHP and MySQL for dynamic and content management web applications.

Any questions regarding this should be directed towards Support Team at [email protected] in order to help plan the proper feasibility of your project.


The charge for designing a graphic costs $50 USD per hour rate. Hourly fees can be negotiated, depending upon the nature of work and its complexity.

Virtual assistance services are charged on a $35 USD per hour rate. Any additional services offered beyond the defined brief, shall incur an additional charge per the current hourly rate.

Note: 6.5% tax on Service Work will be added in invoice amount against Paypal transaction fees.

Depending upon the nature and the complexity of the work needed, web development projects shall be charged a new rate, which can be discussed with the client at the time of initial talks regarding the project.

Invoicing and Payment

TheCreatology in India services clients around the globe. All rates for clients outside are in US Dollars ($) whereas rates for clients in India are in Indian Rupees (INR). However, the invoice shall be generated with (INR) as base currency along with exchange rate mentioned in notes.

The invoice is issued to client after the project phase finalizes. A Client has fifteen days (15) to process full invoice payments. Failure to do so will incur a 5% late payment interest charge and will be added to the total billed amount.

Mode of Payment will be through PayPal only to [email protected] using an existing PayPal account. The use of a credit card is optional within PayPal for those clients that do not have a PayPal account. 50% of the approximate value of the project will be charged in advance, another 40% on completion of project development and final 10% after handing over the project to client.

Whereas Indian Clients, 18% IGST shall be applied, as will be mentioned on the estimates and tax invoices. Direct Bank Transfer details shall be mentioned over tax invoice, otherwise you can request for the details from the Support Team, we’re always listening. 🙂

Refusal to pay an invoice will result in excluding the client from all future services until the amount due in addition to the late fee of exceeding the fifteen days (15) payment limit, has been paid in full. In case of a failure in payment, all work for the client will be suspended until the payment owed is cleared completely.

Please note that due to non-control over a published graphic property, all payments are non-refundable.

Ownership of Services and Production

In the case of a mechanical failure, theft or natural calamity, TheCreatology does not guarantee the digital backup of the graphics as well as the projects.

A client holds the right to services and products supplied by TheCreatology and gives TheCreatology the right to use the image of their completed or incomplete project as part of TheCreatology’s portfolio or other media channels that promote its services.

Agreement with this Contract

By ordering design or development services from TheCreatology, you acknowledge to agree with all these Terms and Conditions presented herein and comply therewith. Failure to comply with this contract at any time shall waive all liabilities regarding the project on the part of TheCreatology.

Feel free to Contact Akshay Khurana at [email protected] in case you wish to negotiate any information regarding compliance with the Contract.

Last Updated: Oct 4, 2017

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